Data Protection & PrivacyLast updated:September 2026

Privacy Policy for Xplore

Xplore ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how our mobile application collects, uses, and safeguards your information.

Zero Monetization
We never sell or rent your personal information.
Encrypted Transit
HTTPS/TLS encryption directly to xplore.bio.
Explicit Photo Access
Only the avatar image you select is processed.
User Autonomy
Update or delete your account at any moment.
Section 1

Information We Collect

To deliver our mobile sequencing analytics experience, Xplore collects only the minimal information strictly required to authenticate you and present your research pipeline data:

Account Information

When you create an account or sign in, we collect your email address, name, and profile picture to authenticate your account and personalize your experience.

Scope: Authentication

Research Data

We process project metadata, pipeline run configurations, and bioinformatics analysis statuses to display them in the app.

Scope: Pipeline Metrics

Photos / Media

If you choose to upload a profile picture, we request permission to access your photo library. We do not access or collect any photos other than the one you explicitly select.

Scope: Explicit Selection
Section 2

How We Use Your Information

We use the information we collect solely to:

Authentication & User Account Management

Authenticate and manage your user account securely across sessions.

Pipeline Status & Real-Time Metrics

Deliver real-time status and metrics of your sequencing pipelines directly to your device.

Stability & Application Performance

Maintain and improve the stability and performance of our application.

Section 3

Data Sharing and Third Parties

We do not sell, rent, or monetize your personal data. Your account details and research configurations remain strictly yours.
Zero cross-app or web tracking: We do not track users across third-party applications or websites. No advertising tracking SDKs are embedded in the app.
Direct encrypted transport: Data is only transmitted securely via encrypted connections (HTTPS / TLS) to the Xplore platform (xplore.bio).
Section 4

Data Security & Retention

We use industry-standard security measures to protect your personal information and research data. You may update or delete your profile information or delete your account at any time within the application or by contacting us.

In-App Management

Modify your profile photo, name, and notifications at any time inside your user account settings.

Right to Erasure

Request permanent deletion of your credentials and associated metadata at any time.

Section 5

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@xplore.bio
Support team response time: usually within 24 hours on business days.

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